Claims

We genuinely believe that handling claims is our collective opportunity not only to impress our mutual clients but to exceed their expectations.

All Axiom claims are handled by dedicated, well respected outsourced claims providers to ensure each product receives an exemplary claims service, our service is backed by emergency 24 hour helplines and offers direct access to experienced claims handlers who will offer support and guidance throughout the lifetime of the claim.

In accordance with regulatory requirements, the service of each provider is constantly reviewed to ensure that all claims are handled in an efficient, responsive and fair manner. 

Full contact details of the claims service for each policy can be found by referring firstly to the policy documentation or, if unavailable, by contacting the issuing broker.

If you are still unsure as to who to contact in the event of a claim please send details of your policy to claims@axiomunderwriting.co.uk , or phone us on 08451 653157 and we will provide you with the correct contact details.